Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

I stayed at the Crowne Plaza 30+ times over the last seven years. We have also had a big customer conference held there with 150 participants. First: The Grand Hall at Union Station is beautiful and makes for a great customer event center. Second: the hotel is under an active train track, so about half of the rooms experience rumbling and shaking from the trains occasionally at all times of the day and night. Third: I have stayed there because it is very close to my office, but also convenient to the main Indianapolis convention center and Colts Football stadium. The rooms are a bit dark and aged, although still comfortable. The showers are standard. (I appreciate that IHG has gone to wall based soap, shampoo and conditioner in their hotels.) I like the train car rooms better than the standard rooms, because they are long and thin. It allows for the TV seating area to feel a bit separate from the bed. The breakfast is extra - so plan on an extra $20+ for breakfast, unless it is included with your rate, The gym is small and only treadmills (3), ellipticals (3) and one bike. Just a rack of dumbbells up to 50 lbs and some exercise bands round out the full gym. Similar to holiday inns, but not up to the par of some of the larger and more prestigious brands.

Stayed at the Crowne Plaza for the weekend and overall had a really cool experience. The standout feature is definitely the industrial aesthetic. The exposed steel beams with visible rivets give the whole place a historic, almost warehouse-converted-into-luxury vibe. It feels unique compared to your typical cookie-cutter hotel. The large common areas add to that charm — plenty of space to relax, meet up with friends, or just take in the architecture. Location is another huge plus. It’s right in the heart of downtown, making it easy to walk to restaurants, bars, and several attractions without needing to drive everywhere. That convenience alone makes it a great choice for a weekend stay. There were a couple downsides, though. The bathrooms are very small and set up in two separate spaces, which feels a bit cramped and awkward — especially if you’re sharing the room. Parking can also be a challenge if you’re not using valet. Finding a spot nearby isn’t always easy, so valet might be the less stressful option. Overall, it’s a solid downtown stay with character and convenience, just be prepared for tight bathrooms and plan ahead for parking.

The Crowne Plaza Indianapolis Downtown Union Station is a unique hotel housed in America's first Union Station, an historic train depot listed on the National Register of Historic Places. It retains great character and charm through its grand architecture and preserved elements. A standout feature is the 26 guest rooms converted from authentic early-20th-century Pullman train cars, still positioned on original tracks. These provide an immersive, memorable stay with vintage appeal and modern comforts. The downtown location offers convenient access to attractions such as the Indiana Convention Center and Lucas Oil Stadium. On-site amenities support both leisure and business needs effectively. While the train car rooms deliver exceptional novelty, their narrower dimensions and occasional ambient noise from rail activity are inherent to the design—many guests view these as enhancing the authentic experience. This property earns strong recommendation for travelers seeking distinctive heritage accommodations in Indianapolis.

Wonderful place! Went to my nieces wedding we stayed 2 nights...cleanest room I've ever in 67 years stayed in..and the restaurant in the hotel was amazing..friendly people very nice .I'd go back again loved our stay

This place is great, it’s an old train depot. There are still old train passenger cars here that they have converted into rooms. Breakfast is about as good as any hotel that has free breakfast so if you choose your hotel based on great free breakfast then this is probably not for you. The staff is however, very friendly and helpful. I would definitely stay here again and recommend it to anyone. It’s location is downtown and within walking distance of some great dining options and has indoor skywalks so you can get from the hotel to the convention center, Lucas Oil stadium, and a nice parking garage without walking outdoors. Beautiful location with lots of history but still a modern stay, very nice.

We stayed at Double train car room. It was so cool!! good experience for us. The room was quieter than expected. The road is under construction around the hotel. So, most of road is closing. and Google maps not reflected this situation. Google Maps guided us to the Omni Hotel... You can go through road closing area if you will stay this hotel. There was police car, but did not stop us.

I highly recommend staying in the Pullman Car room! My fourteen year old daughter and I had a blast stepping back in time walking around looking at all of the train cars reading the names of famous people of the past that are painted on the side of the cars and on plaques on the doors to the rooms in them. It was a great lesson in history sparking some very good questions and answers about the people!

The location of this hotel is really unbeatable, especially if you are in town for a convention or anything on the circle. The staff were amazing, we stayed over christmas eve and christmas day. The breakfast buffet was probably the best I have had at a hotel, shout out to Ashwin he made our breakfast great and he was so nice. He was super helpful and made sure we always had coffee. Crystal made us feel at home as soon as we checked in and gave us a lot of cool information about the hotel. My only issue was the room, if you get the rail car rooms they are very cool and novel, but they are for sure cramped. The rooms are not the most luxurious in the Indy area, but the beds were comfy and the pillows were soft but supportive. The lack of a TV we could stream to was a downside. Otherwise, amazing stay we would absolutely stay again.